Your privacy

An account is optional and is only for people aged 18 or older. Use a nickname, not a real name, phone number or ID number. No email is needed to sign up. Free account-free practice remains available.

K53 Pass, a Bascorp product · Pretoria, South Africa · [email protected]

What we keep

If you make an account, we keep your username, your password (scrambled, so nobody can read it) and your practice results: which questions you answered, right or wrong, and when. Without an account, your results stay only on your phone or computer.

Where

We share information as needed with hosting and infrastructure, email delivery, payment processing and operational statistics providers, professional advisers or authorities where the law requires it. We do not sell your information.

Why we need it

Account details provide sign-in, practice history and purchased access under our agreement. We record the adult declaration, its version and time at new signup, and the actual purchase agreement at checkout. A declaration is not an identity check. Security and fraud prevention support our legitimate interests; payment records support accounting and consumer duties.

Visitor statistics

We add together daily app opens, arrivals through our social-media links, public page views and clicks on selected buttons to improve K53 Pass. Each counter contains only the day, a fixed page, link or button label and a total. Which link you arrived through is not remembered on your device or linked to you. We do not put names, account links, visitor identifiers, form entries, answers or recordings in these counters. Reports cover the latest 365 days. Opens are not a count of different people. Purchase and free-code reports are separate: they contain amounts, currency and payment references and are kept for 400 days.

Game mode and high scores

Signed-in game play saves rounds, answers, timing, scores and progress. Eligible accounts may appear as Player plus four random numbers, or an optional made-up game name. A login username is never shown. Players can remove their public game information from Game on, Your game name. Any account previously restricted from public boards stays restricted. Deleting an account deletes its game data.

Email and earlier requests

An optional account email is used for password-reset codes, never marketing. It can be removed in Account. We no longer accept new parent-permission requests. If you submitted an earlier request, we may hold your email, case reference, mailbox checks, review result, permission version and time, and any withdrawal. Contact [email protected] for help, withdrawal, access, correction or deletion.

Payments

Paystack handles payments and receives your card details directly. We keep the payment reference, account link, amount, dates, outcome, payment method, discount code and checkout consent/version. Payment providers tell us whether payment succeeded. We do not receive your full card number.

Cookies and device storage

A necessary sign-in cookie lasts up to 30 days. Device storage remembers settings, practice results, pending payments and offline content. A separate setting remembers your statistics choice. Clearing site data can erase local progress and sign you out. Advertising trackers and session recordings are not enabled.

Outside South Africa

Some providers process information outside South Africa, including the United States and Europe. They must protect it under applicable law or binding agreements; transfers must meet South African data-protection law.

How long we keep it

Account details and saved results remain until account deletion. Records from earlier parent-permission requests may remain for support, withdrawal, deletion requests and necessary legal records. Expired unused requests are removed when cleanup runs; there is no scheduled deletion job. Payment records remain for accounting, refunds and consumer claims after the account link is removed, for as long as needed or required by law. Local results remain until you clear them.

Keeping information safe

We use reasonable technical and organisational safeguards. No online service is completely secure. We notify affected people and the Information Regulator of security compromises as the law requires.

Children and teens

Accounts and paid access are only for people aged 18 or older, including the person using the account. Parent permission or an adult buying for a child does not change this rule. Free account-free practice remains available; ordinary network and security processing still occurs. If you believe an account belongs to someone under 18, email [email protected]. If an account is confirmed to belong to someone under 18, support will arrange its closure and appropriate handling of their information and any payment. Refund and statutory rights remain protected. Older records are not retrospectively labelled age-verified.

Your rights

Email [email protected] free of charge to request access, correction or deletion, withdraw consent, or object to processing based on legitimate interests or direct marketing. We may check your identity. Correction or deletion requests receive a written reply within 30 days. You may complain to the Information Regulator below.

You can switch anonymous counts off below. We also honour Global Privacy Control and Do Not Track. Network addresses and other technical information may be processed to deliver and protect the site; we do not add them to the statistics counters.

Information Regulator (South Africa)

Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg 2191 · [email protected] · [email protected] · 010 023 5200 · Information Regulator

Privacy requests: [email protected]

Last updated: 14 October 2026

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