K53 Pass

Refund Policy

Refunds

Changed your mind? Email us within 7 days of buying, even after using the app, and we refund the full amount to the same card within 7 working days. After 7 days, refunds remain available where the law requires them.

If it does not work

If the product is faulty, fails to unlock or is not as described, tell us within 6 months. You may choose repair, replacement or refund as consumer law provides. These rights survive instant access and the 7-day change-of-mind period.

Instant access

At checkout you ask for access to start as soon as payment succeeds. You can still request a full refund within 7 days of buying, even after using the app. Your statutory rights also remain protected.

Email [email protected] with your payment reference. The 7-day promise and all statutory remedies remain available.

Last updated: 5 October 2026